Terms & Conditions
Last updated: 15 December 2025. These terms are between you and PAYCORE USA GROUP. Registered office: 960 Alpine Lane, Suite 4, Jackson, WY 83001, United States. UK operations: 50 Princes Street, Ipswich, IP1 1RJ, United Kingdom. For enquiries, contact the Compliance Department on compliance@paycoregroup.co.uk.
1. Introduction and Definitions
- PAYCORE Group means the group operating as PAYCORE Group, registered at 960 Alpine Lane, Suite 4, Jackson, WY 83001, United States, with UK operations at 50 Princes Street, Ipswich, IP1 1RJ, United Kingdom.
- Client means the business engaging Paycore's services.
- EOR Provider means the employer of record provider within the Paycore network assigned to the client.
- Worker means any individual employed or engaged through an EOR provider within the Paycore network.
- Services means the employer of record, payroll processing, compliance oversight, and related services provided by Paycore and its network of EOR providers.
- Platform means Paycore's HMRC recognised payroll and onboarding technology platform.
2. Services
- Paycore operates a network of sector specialist EOR providers.
- Paycore matches clients with an appropriate EOR provider based on sector, workforce size, and specific requirements.
- The EOR provider (not Paycore) is the legal employer of workers placed through the arrangement.
- Paycore provides compliance oversight, payroll processing technology, and AML/KYC governance of EOR providers.
3. Client Obligations
- Provide accurate and timely information for payroll processing.
- Notify Paycore and the EOR provider of any changes to worker arrangements.
- Comply with all applicable employment, health and safety, and immigration legislation in relation to workers.
- Pay invoices in accordance with the agreed payment terms.
- Not engage in any activity that would compromise the right to work status of any worker.
4. Fees and Payment
Fees are set out in the client's service agreement with the relevant EOR provider. Paycore reserves the right to suspend services if invoices remain unpaid in accordance with the due date and payment terms set out in that agreement. All fees are stated exclusive of VAT unless otherwise indicated.
5. Data Protection
Both parties will comply with UK GDPR and the Data Protection Act 2018. Data processing is governed by the data processing agreement between the parties. Paycore's Privacy Policy sets out how personal data is collected, used, and protected.
6. Intellectual Property
All intellectual property in the Paycore platform, website, and brand remains the property of PAYCORE Group. Clients may not reproduce, modify, or distribute any Paycore materials without prior written consent.
7. Limitation of Liability
Liability provisions are governed by the signed service agreement between the client and the relevant EOR provider, subject to applicable law.
8. Termination
Either party may terminate the agreement by written notice in line with the notice period set out in the applicable service agreement. Paycore may terminate immediately if the client breaches any material term. On termination, the EOR provider will manage the offboarding of workers in accordance with applicable employment law.
9. Governing Law and Jurisdiction
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
10. Changes to These Terms
Paycore reserves the right to update these terms. Material changes will be notified to clients in writing at least 30 days before they take effect.